Knowledge BaseHow to use Autopilot Process SetupWhat is the difference between the “Approve or Reject” and “Approval only” step types?

What is the difference between the “Approve or Reject” and “Approval only” step types?

Approve or Reject

Approve or Reject

Having the Options of "Approve" and "Reject" allows the user to be able to Approve a task if he/she is happy with it, or alternatively Reject a task if he/she is not happy with it. Rejecting a task will end the process in the step it is in, with no further action to be implemented.

Approve Only

Approve Only

The 'Approve only" option allows the user to only Approve the request. This restricts the process from continuing till the Approver is absolutely happy with contents of the task. If the user required details to be changed, he/she can "Request a change" back to the specific user, to make the required change and approve the task thereafter.